First' …..Wah! Dilli.
By Maxwell Pereira
this month, the Confederation of Indian Industries (CII) held
its Delhi State Annual Session and Conference, at which the crucial
city managers including Police Commissioner KK Paul were invited.
Among those who tagged along as special invitees, was yours truly.
The theme - Wah! Dilli, was to discuss key factors affecting Delhi's
Planning and Development, Law and Order, and showcase Delhi's
rich heritage, art and culture. Excerpts from the scenario portrayed
by Commissioner Paul from the police point of view being pertinent
are reproduced here:
EF Schumacher's Gandhian concept of 'small is beautiful' in vogue
a few decades ago no longer holds good. Today the 'Bright light'
concept reigns supreme, particularly in the 3rd World. Against
'small is beautiful' we have 'big as bright' - which is acting
as the engine of growth; in the process, creating islands of affluence.
countries have limited resources, hence investment is only in
known and well charted areas - i.e. in urban centres, as this
would bring maximum returns in the shortest time. Investments
in the countryside have a long gestation period. Thus opportunities
get created in urban centres, unleashing the process of migration.
This is peculiar to developing economies where urban growth rates
are disproportionately high. These also lead to growth of urban
tensions on account of various competing interests.
migration into Delhi, besides its growth pattern and heterogeneous
character, are all a fall out of policies followed over a period
of time - with impact on Traffic, and the Crime, and the Law &
Order situation. Consequently have emerged a number of factors
which may or may not be under the purview of the police, but which
tend to influence the situation significantly.
to specifics, Delhi Police today has emerged as one of the finest
forces in the country. Individual aberrations in a force of 60,000
are bound to be there, but our effectiveness which has been proved
time and again has been possible only due to dedication to duty
and professionalism at all levels - essentially at the constabulary
level. Nevertheless, being the force of the national Capital,
expectations remain high… and we have to continuously strive
for excellence and move towards perfection.
the last few months, to further improve the situation and make
the police people friendly, a number of initiatives have been
taken. We are trying to give priority to problems of the citizens
- 'Citizen First' being our motto. New communication channels
are being established with the general public to develop trust
and mutual bonding between the police and the public. The atmosphere
of suspicion is sought to be overcome to win the trust of the
calls for transparency in our working, which is an effective way
also for controlling corruption. This is being achieved through:
a) Accessibility of senior officers through e-mail, fax, telephones,
personal audience; b) Entertaining the distressed with courtesy
and sensitivity; c) Ensuring proper registration - emphasis being
on service provided and not statistics; d) Response to complainants
in a time bound frame work; and e) Adopting a problem solving
and a proactive approach.
in turn also calls for people's voluntary participation in policing
- like discussing area problems with the local police to devise
area specific solutions for prevention of localized crimes. Like
auto thefts, crimes by stray visitors like hawkers, servants and
of senior citizens staying alone is well known, some of whom having
been victims of crime. Though most such crimes have not gone undetected,
it is important to prevent them. Along with the police the community
can do a lot. Community Defence Teams are now planned, in which
school principals and students contacted have evinced interest.
constitute about one half of our population, but suffer disadvantageous
due to gender bias. World over, they've been victims of violence
and exploitation by male dominated societies. Ours is a tradition
bound society where women have been socially, economically, physically,
psychologically and sexually exploited from times immemorial.
Incidents of Rape hit headlines. Even though in Delhi most rape
cases are worked out, it is a shocking fact that in 85% of these,
the accused is known to the victim. So the question: Why are women
viewed by some in terms other than objects of reverence? Why should
a respected newspaper here advertise availability of female masseurs
of foreign origin with their phone numbers!?
management of traffic brings a smile on faces of commuters as
they reach office fresh and on a positive note. It takes very
little for this smile to get converted into a frown. But it takes
a lot of pain, physical strain and exposure to elements for a
traffic cop to keep this ugly frown away from the citizen's face
in Delhi. Have we ever wondered why so many traffic cops need
to be deployed at traffic lights just to enforce obedience? Every
person who drives is an important part of society; then why should
the level of disobedience be so high?
also have a responsibility to discharge, as rights and responsibilities
go hand in hand. We seek the cooperation of the citizens. And
of the Corporate World, and invite our friends from CII to share
with us their influence in society, and their resources, for the
benefit of Delhi-ites - and endorse our campaigns and other programmes".
words: 13.04.2004: Copy Right © Maxwell Pereira: 3725 Sec-23,
Gurgaon-122002. You can interact with the author at http://
www.maxwellperira.com and firstname.lastname@example.org
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